Who We Are
This resource was developed in partnership by The Centre for Co-Created Ageing Research (CCREATE-AGE) at Waipapa Taumata Rau | University of Auckland, AK Thomson Ltd and the Pasifika Digital Knowledge Bank.
Members of the working group included Dr Joanna Hikaka, Akerei Maresala-Thomson, Robert Hita, Robert Clark, Julie Calwell, Stevie Cormack, Elia Chan, Robert Perelini, Takeisi Taumalea, Safdar Ali.
Resources and Community Needs
- ✔ Entitlements Information: Provide clear explanations of available services and eligibility requirements.
- ✔ Service Navigation Guidance: Offer practical, step-by-step support for accessing resources like healthcare and social services to give them information about how to access services. The toolkit had to reach across the healthcare and community ecosystems.
- ✔ Cultural Integration: There is the potential to incorporate stories, community narratives, and traditional values. Bring culture into the co-design.
- ✔ Accessibility: Ensure both digital and offline formats are available to cater to varying levels of tech literacy.
- ✔ Digital accessibility: digital literacy and access to electronic devices.
- ✔ Language support: Being able to use the kete even if you couldn't read or speak English. Translating resources into relevant languages, including te reo Māori, Pacific languages, and other community-specific languages.
- ✔ Cost: make it available without a fee.
- ✔ Sustainable: Integrate it into services/platforms that already exist. Ensure minimal day-to-day and ongoing support.
- ✔ Trust: The site has to be trusted and secure. The information has to be correct.
- ✔Referring people to different services.
- ✔Personalised schedules incorporating social activities, appointments and community engagements.
- ✔A community calendar with key events.
- ✔Reminders about tasks.
- ✔Notifications of new services or caregiving resources/information.
- ✔ Sharing stories about experiences/culture which also helps to improve knowledge of identity and values for youth.
- ✔ Support those where the culture is different e.g migrants.
- ✔ Prevention of health conditions.
- ✔ Ability to connect to own people, culture, language and community events; connect to prevent loneliness and connect across generations.
- ✔ Reduce anxiety for informal carers around dementia and other health conditions including understanding the stages.
- ✔ Advocate for informal carers (like family members).
- ✔ Address issue of being underserved in Franklin.
- ✔ Culturally Tailored Care Facilities: Residential care that reflects the cultural practices, languages, and dietary preferences of diverse ethnic groups.
- ✔ Community Engagement: Regular gatherings to strengthen relationships and share caregiving updates.
Funding
This work was funded by the Ted and Mollie Carr Trust and a Health Research Council Māori Postdoctoral Fellowship.
How was this resource developed?
We wanted to understand how we could get support and services to older people/pakeke with care needs and to their whānau and families in South Auckland. We reviewed resources that were currently available and talked to community members in South Auckland.
People shared their visions for successful aged care:
- Culturally inclusive and informed: Services that respect and reflect the diverse cultural practices and values of the community.
- Accessible: Systems that enable older people to live independently while staying connected to their families and communities. Supports available at the time they are needed, without delays.
- Intergenerational: Initiatives that bring together youth and older people to preserve traditions and strengthen community bonds.
People told us about services that they felt were essential to living well
- Healthcare: Improving access to health care was particularly important for remote communities and this healthcare needed to be affordable.
- Social Connection: Community programmes at marae, churches, and community centres help to reduce isolation and foster relationships.
- Transport: Affordable and reliable transport options are needed for attending events, medical appointments, and social gatherings.
- Advocacy and Information: Simplified pathways are needed to help individuals and whānau access caregiving services and entitlements.
