Profile
Emergencies: Call 111 for immediate help if someone is seriously injured, unwell, or in danger.
Healthline: For non-emergency health problems. Healthline is a free phone service available 24 hours a day, 7 days a week. You can speak to experienced health professionals for advice and information about what to do next. Phone: 0800 611 116
Seniorline: Seniorline is a national information service that helps older people find the healthcare and support they need. Phone: 0800 725 463 (Monday to Friday, 8am – 4pm) Email: seniorline@adhb.govt.nz
Lifeline: 24/7 support with emotional issues, anxiety, depression, relationships, family problems, abuse, work, managing your money, and more, whenever you need it. Calls and text messages are answered by highly trained staff and volunteers. Phone: 0800 543 354 | Free text: 4357
Asian Family Services: Professional, confidential support in multiple languages to Asians living in NZ, weekdays 9am – 8pm. Phone: 0800 862 342
Vagus Line: free support service to Chinese individuals, children, couples and families, particularly those who are affected by family harm and violence, or are at risk of family harm and violence (Mon, Wed, Fri 12 noon – 2pm). Phone: 0800 567 6666
Additional helplines for many other social and health concerns for older people can be found at the website link below.

